Terms & Conditions

1. Acceptance of Terms

By accessing and using the Hernandez Towing website (hernandeztowing.uk) and/or utilizing our towing services, you accept and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

Hernandez Towing provides professional vehicle towing, roadside assistance, and transportation services in El Paso, TX and surrounding areas including Horizon, Clint, and Canutillo. Services include but are not limited to car towing, van towing, truck towing, emergency roadside assistance, and vehicle recovery.

3. Service Requests & Booking

• Service requests can be made by phone at (915) 731-4202 or through our website contact form
• All quotes provided are estimates based on information given at time of request
• Final pricing may vary based on actual conditions encountered
• Cancellation fees may apply if service is cancelled after dispatch
• We reserve the right to refuse service for safety or legal reasons

4. Payment Terms

• Payment is due upon completion of service unless prior arrangements are made
• We accept cash, credit/debit cards, and digital payments
• Pricing is transparent with no hidden fees unless additional services are required
• Late payments may incur additional charges

5. Limitation of Liability

To the fullest extent permitted by law:

• Hernandez Towing shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability for any claim shall not exceed the amount paid for the specific service in question
• We are not liable for delays caused by factors beyond our control (weather, traffic, accidents)
• Customers are responsible for ensuring their vehicle is accessible for towing

6. Vehicle Condition & Responsibility

• Customers must accurately describe vehicle condition when requesting service
• Pre-existing damage should be documented before towing begins
• Hernandez Towing exercises reasonable care in handling all vehicles
• We recommend removing valuables from vehicles before towing
• Personal items left in vehicles are towed at owner's risk

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Hernandez Towing and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to such collection and use.

9. Indemnification

You agree to indemnify and hold harmless Hernandez Towing, its owner Jose I Hernandez, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved in courts located in El Paso County, Texas.

11. Modifications to Terms

Hernandez Towing reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms & Conditions, please contact: